Automotive dealers understand their website is just as important as their physical car lot. In most cases, the dealership’s website is a visitor’s first introduction to the dealership. With more people beginning their car shopping online, dealers realize they need a way to capture more of these visitors information and turn them into leads.
Dealer chat is proven to help keep visitors on a dealer’s site, while working to convert more of the existing traffic into valuable automotive sales leads. It improves visitor satisfaction, while working to increase the dealer’s lead conversion. Here’s how dealer chat works to increase automotive sales leads:
Instant communication: It allows website visitors to have direct interaction with the dealership instantly. In this day and age, where people are acclimated to immediate response, the majority won’t fill out a quote form and wait for a reply. Providing visitors with an instant way to communicate improves visitor satisfaction and increases leads.
No time constraints: A staffed dealer chat service, providing 24×7 online support, accommodates website visitors around the clock. Automotive live chat provides 24×7 continual support and works to generate 30 to 60% more automotive sales leads, even when the dealership is closed.
Capture more visitors: Website visitors, who are reluctant to provide all their information on a static ‘contact us’ form, will click to chat. It establishes rapport, provides instant support, and converts more visitors into valuable leads.
It is found effective in keeping visitors on the dealer’s website. Retaining visitors hooked on the website will help convert more web browsers into valuable automotive sales leads and customers. Dealers using automotive live chat are gaining a major advantage over their competitors who do not offer this type of service. They know that dealer live chat works, and it provides their sales staff with valuable leads.
Increase Automotive Sales Leads: This service is proven to be the most cost effective way for a dealer to increase lead conversion from their existing website traffic. As mentioned above, most visitors won’t take the time to fill out a quote form, but they will click to chat. This helps increase automotive sales leads.
Higher closing ratio: Leads from a dealer’s own website have a much higher closing percentage than any other lead source. Dealer chat automotive sales leads are leads the dealer wouldn’t have received, without this valuable service to capture them.
Maximize return on investment: Dealers spend thousands of dollars in driving traffic to their sites. Dealer chat is proven to increase lead conversion from the existing website traffic. It’s the best way for dealer’s to maximize their return on their website and advertising investments.
Dealers can’t afford to miss the opportunity that online automotive chat support has to offer.